FAQ


Welcome to the 99Courses FAQ page! Here, we’ve answered some of the most frequently asked questions to help you navigate our platform and make the most of your learning experience. If you don’t find your question here, feel free to contact us for further assistance.


1. What is 99Courses?

99Courses is an online learning platform that offers a wide range of free courses in various fields such as IT, Marketing, Management, Digital Marketing, Microsoft Office, Science, Artificial Intelligence, and more. You can access and follow any course for free, and earn a digital certificate after completing an online MCQ test with a passing score.


2. Are the courses really free?

Yes! All courses on 99Courses are completely free to access and follow. You can learn at your own pace without any limitations or costs.


3. What do I need to do to get a certificate?
To receive a certificate, you must:
  • Complete the course of your choice.
  • Take the final MCQ test.
  • Pass the test with a score of 75% or higher.
  • Once you pass, you can purchase a digital PDF certificate for only USD 0.99.

4. Why does the certificate cost USD 0.99?

While the learning experience is free, the USD 0.99 fee for the certificate helps cover the administrative and operational costs involved in verifying and delivering your personalized digital certificate via email.


5. What format is the certificate in?

The certificate is provided as a professionally designed PDF, which can be easily downloaded and printed. It will include your name, the course title, and your test completion date.


6. How can I pay for the certificate?

We accept payments via secure online methods, including credit cards and PayPal. After successfully passing your test, you will be prompted to pay USD 0.99 for your certificate, and it will be sent to your registered email address.


7. What happens if I don’t pass the final test?

If you don’t pass the test with the required 75% score, don’t worry! You can retake the test as many times as needed, until you achieve a passing score, at no extra charge.


8. How many courses can I take on 99Courses?

There is no limit to the number of courses you can take. You can enroll in and complete as many courses as you like, all for free!


9. What kind of topics do you offer courses on?

We offer courses in a variety of fields including, but not limited to, Information Technology, Marketing, Digital Marketing, Management, Science, Microsoft Office, Artificial Intelligence, and even money-making methods. Our course library is continuously expanding to meet diverse learning needs.


10. Do I need prior knowledge to take a course?

Our courses are designed for learners of all levels, from beginners to advanced. Each course has clear objectives and lessons, so even if you're new to a topic, you’ll find the learning process easy to follow.


11. Is there a time limit to complete a course?

No, there are no time limits or deadlines. You can learn at your own pace and complete courses whenever you’re ready.


12. Do I need to create an account to access the courses?

Yes, creating an account is necessary to track your progress and take the final test. Registration is quick and free.


13. What platforms can I access 99Courses on?

99Courses can be accessed via any device with an internet connection, including desktop computers, laptops, tablets, and smartphones. You can learn from anywhere, at any time.


14. Can I share my certificate on social media?

Absolutely! Once you receive your digital certificate, feel free to share it on LinkedIn, Facebook, or other social platforms to showcase your new skills and achievements.


15. Are the courses recognized by employers?

While 99Courses certificates are not accredited by traditional educational institutions, they are a great way to demonstrate your learning, dedication, and skills to employers. Many learners have used our certificates to enhance their resumes and portfolios.


16. How often are new courses added?

We regularly update our course catalog with new topics to keep up with industry trends and learner needs. Stay tuned for new offerings!


17. How do I reset my password if I forget it?

If you forget your password, you can click on the "Forgot Password" link on the login page. You'll receive an email with instructions on how to reset it.


18. Can I cancel or change my course enrollment?

There is no need to cancel or change enrollment. You can enroll in as many courses as you want, and if you decide a course isn’t right for you, you can simply stop taking it and choose another one.


19. Is there any support if I encounter issues?

Yes, if you encounter any issues or need help, you can contact our support team through the "Contact Us" section, and we’ll assist you as soon as possible.


20. How can I stay updated on new courses and announcements?

You can sign up for our newsletter or follow us on social media to stay informed about new courses, updates, and special promotions.



We hope this FAQ has answered your questions. If you need further assistance, feel free to reach out to us through our Contact Us page! Happy learning!


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